FAQ

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. If you have any issues or need help tracking your order, feel free to reach out to our customer service team.
What payment methods do you accept?

We accept a variety of secure payment options, including: Major credit cards (Visa, MasterCard, American Express) PayPal All payments are processed through a secure system to protect your personal information.
What is your shipping policy?

We’re excited to offer free shipping on all orders within the USA! Processing Time: Orders are typically processed within 1-3 business days. Delivery Time: Once shipped, most orders will arrive within 5-7 business days, depending on your location. Shipping Locations: At this time, we only ship within the USA. For international shipping inquiries, please contact us directly.
Is my personal information safe?

Your privacy is very important to us. We take all necessary precautions to keep your personal data secure. We only collect the information necessary to process your orders and communicate with you. Your details will never be shared with third parties without your consent.
How do I make an exchange?

To exchange an item, follow the same process as a return. Once we receive your returned item, you can select a new size or product (subject to availability). If the item is out of stock, we will notify you and offer a refund or store credit.
What is your return and exchange policy?

We want you to love what you ordered! If you’re not completely satisfied, we offer a 30-day return policy. Here’s what you need to know: Eligibility: Items must be unworn, unwashed, and in their original condition with tags attached. Non-refundable Sale Items: Sale items cannot be refunded, but you may be able to exchange them. How to Return: Simply contact our customer support team at [email@example.com] or visit our Returns & Exchanges page for detailed instructions on how to initiate a return.